Sacramento, CA·Unclaimed

Car Spot Auto Sales

Reputation intelligence powered by AI

D

0/100

Reputation Score

Reputation Score: 55/100

Weighted composite of 4 factors:

Rating (×40%)85 pts
Response Rate (×30%)15 pts
Sentiment (×20%)80 pts
Volume (×10%)0 pts

8 reviews across 1 platform:

Yelp8

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Rating
B4.1

Average Rating: 4.1

Reviews analyzed8
Median rating4.5★
Factor score85/100

≥4.5 → A · ≥4.0 → B · ≥3.5 → C · ≥3.0 → D · <3.0 → F

8 reviews across 1 platform:

Yelp8

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Response Rate
F0%

Response Rate: 0%

Reviews with reply0
Total reviews8
Factor score15/100

≥80% → A · ≥60% → B · ≥40% → C · ≥20% → D · <20% → F

8 reviews across 1 platform:

Yelp8

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Sentiment
B72%

Sentiment: 72%

Positive6
Neutral0
Negative2
Factor score80/100

AI-analyzed tone and context across all review text.

8 reviews across 1 platform:

Yelp8

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Volume
F0

Review Volume: 0

Factor score0/100

≥100 → A · ≥50 → B · ≥20 → C · ≥10 → D · <10 → F

8 reviews across 1 platform:

Yelp8

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Rating Distribution

5
450%
4
225%
3
00%
2
00%
1
225%

4.1

Average

Average Rating: 4.1

Total reviews8
Median rating4.5★

8 reviews across 1 platform:

Yelp8

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75%

4-5 star

High-Rated Reviews: 75%

5-star4
4-star2

Percentage of reviews rated 4 or 5 stars.

25%

1-2 star

Low-Rated Reviews: 25%

2-star0
1-star2

These reviews most impact purchase decisions. Responding can recover up to 33% of dissatisfied customers.

4.1★

Rating

Average Rating: 4.1

Total reviews8
Median4.5★

8 reviews across 1 platform:

Yelp8

Subscribe to see all platforms

Reviews

Total Reviews: 8

8 reviews across 1 platform:

Yelp8

Subscribe to see all platforms

Higher volume improves SEO and credibility.

Response Rate

Response Rate:

With reply0
Total8

Percentage of reviews with an owner response. 80%+ is the benchmark.

72%

Positive Sentiment

Positive Sentiment

Positive6
Neutral0
Negative2

AI-analyzed sentiment from review text.

D

Overall Grade

Overall Grade: D

≥90 → A · ≥75 → B · ≥60 → C · ≥40 → D · <40 → F

55

Score (out of 100)

Score: 55/100

Rating (×40%)85 pts
Response (×30%)15 pts
Sentiment (×20%)80 pts
Volume (×10%)0 pts

Cross-Platform Ratings

Google

4.1★

127 reviews

DealerRater

4.5★

6 reviews

BBB

B

0 reviews

Yelp

1★

6 reviews

See how this dealership rates across Google, DealerRater, BBB, and Yelp — all in one view.

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Review Analytics

Sentiment Breakdown

8total
Positive
675%
Neutral
00%
Negative
225%

Review Velocity

Last 12 months

0

This month

0

Monthly avg

2

Annual

Reputation Opportunities

Quick wins identified from your public data

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Stay ahead of 11 local competitors

The local average is 4.3★. Get actionable insights to close the gap and outrank competitors.

Competitive Landscape

Benchmarked against 11 local competitors

Dealership
Car Spot Auto SalesYou
4.1
AUTO ALLEY LLC4.9
Capital City Used Auto Sales Inc.4.757%
Auto World of Sacramento - Used Car Dealership3.655%
Sac City Motors4.54%
Integrity Auto Sales4.21153
Approved Autos4.5178
CarSight Inc4.96432%
Car Cage Motors4.2107
Thrifty Car Sales of Sacramento43%
CarMax4.1241214%
R N Auto Sales4.214711%

Recent Reviews

Showing 8 of 8

0/8

Responded

Response Rate (Shown)

With reply0
Shown8

Of the reviews shown on this page, how many have an owner response.

6

Positive

Positive Reviews

Reviews classified as positive by AI sentiment analysis of review text.

2

Negative

Negative Reviews

Reviews classified as negative. These require immediate response to mitigate damage.

3.8★

Avg Rating

Average Rating (Shown)

Average star rating of the 8 reviews displayed on this page.

K

Kimberly C.

Sep 14, 2025

positive

We purchased a 2017 Kia Soul from this dealership. It was a good experience - accurate Carfax report (I paid for my own to verify), the car is clean and in great shape. Took it for a test drive, it drove perfectly. We already own a Kia Soul and knew what to look for. The transaction was easy and only took about an hour. The price was very reasonable, just a bit below fair market value. They don't do financing here, so you have to be prepared to either bring your own financing or pay for the car outright. A good experience, and the next time we need to find a reasonably priced used car, this will be the first place we check.

K

Kimberly C.

Sep 14, 2025

positive

We purchased a 2017 Kia Soul from this dealership. It was a good experience - accurate Carfax report (I paid for my own to verify), the car is clean and in great shape. Took it for a test drive, it drove perfectly. We already own a Kia Soul and knew what to look for. The transaction was easy and only took about an hour. The price was very reasonable, just a bit below fair market value. They don't do financing here, so you have to be prepared to either bring your own financing or pay for the car outright. A good experience, and the next time we need to find a reasonably priced used car, this will be the first place we check.

M

Mys T.

Jul 16, 2024

positive

Purchased a car from here almost 6 months ago and so far so good,no major issues. This wasn't the vehicle I wanted. I wanted an SUV, and I test drove several vehicles and they just weren't to my liking, but I needed to get something to get by for a while. I plan on going back in about a year and see if they have an SUV to my liking.

M

Mys T.

Jul 16, 2024

positive

Purchased a car from here almost 6 months ago and so far so good,no major issues. This wasn't the vehicle I wanted. I wanted an SUV, and I test drove several vehicles and they just weren't to my liking, but I needed to get something to get by for a while. I plan on going back in about a year and see if they have an SUV to my liking.

J

Jayden S.

Aug 23, 2023

negative

Recently bought a car from this dealer, it looked good had a buddy come and look it over for me no lights on everything looked nice on the outside low mileage, so I took it home. Before I made it home (about 2 hours away) the check engine light came on. Took it to autozone and they told me I needed a new catalytic converter. The dealer cleared the codes to hide it. Wrong to do things like that when you aren't even willing to negotiate cash price and the vehicle is priced at the higher end of kbb value. Would not recommend. If you are going to buy a car from them take it somewhere to run and diagnostic and do a really good inspection. Get the warranty too regardless.

O

Oswaldo S.

Aug 5, 2023

positive

So I had to come get my title and Hayat was super nice and understanding. Not only that but he also went ahead and explained to myself what process I have to take after just so I don't screw myself over in the future. I am happy with my car and imran was a good recommendation for a car spot

L

Lisa H.

Jun 6, 2022

positive

I had a great experience with Car Spot. Great customer service, friendly, helpful and honest. I would recommend Car Spot to all my family and friends! A nice selection of used cars at great prices.

P

Paul T.

Dec 9, 2021

negative

Whatever you do, do NOT BUY A CAR FROM THIS BUSINESS. I sadly purchased a 2010 Mazda CX-7 from this company, and was completely burned to the tune of over $6,000. I had purchased the car with plans to give it to my son for his graduation. Right after purchase I took it into my local licensed Mazda dealership to have a multi-point inspection done. I was planning to fix any problems that they might find, even budgeting over $1k for any repairs/fixes. Unfortunately the Mazda dealership told me not to even try and fix the car as it had countless problems, including an almost totally destroyed engine that was leaking badly (CarSpot had apparently used a temporary stop leak to hide this when I test-drove the car). Also the transmission was so bad that it wouldn't shift all the way into 5th gear! I have bought several used cars in the past, and sure some used cars need work done to bring them up to safe working condition. But this car turned out to be an unsalvageable mess, and NEVER SHOULD HAVE BEEN SOLD BY ANY REPUTABLE CAR DEALER. Please use my painful loss as a warning. AVOID THIS DEALERSHIP!

AI-Powered Response Management

K

K.

Sep 14, 2025

positive

This review contains detailed feedback about the dealership experience including sales process, pricing, and customer service quality that would be very helpful for the owner to read.

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K

K.

Sep 14, 2025

positive

This review contains detailed feedback about the dealership experience including sales process, pricing, and customer service quality that would be very helpful for the owner to read.

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AI Response Available

Thank you for sharing your experience. We value your feedback.

M

M.

Jul 16, 2024

positive

This review contains detailed feedback about the dealership experience including sales process, pricing, and customer service quality that would be very helpful for the owner to read.

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