E
Encrypted Venom
Jan 25, 2026
Best dealer to buy a car from
0/100
Reputation Score
Reputation Score: 65/100
Weighted composite of 4 factors:
52 reviews across 3 platforms:
Subscribe to see all platforms
Average Rating: 4.5★
≥4.5 → A · ≥4.0 → B · ≥3.5 → C · ≥3.0 → D · <3.0 → F
52 reviews across 3 platforms:
Subscribe to see all platforms
Response Rate: 4%
≥80% → A · ≥60% → B · ≥40% → C · ≥20% → D · <20% → F
52 reviews across 3 platforms:
Subscribe to see all platforms
Sentiment: 86%
AI-analyzed tone and context across all review text.
52 reviews across 3 platforms:
Subscribe to see all platforms
Review Volume: 0
≥100 → A · ≥50 → B · ≥20 → C · ≥10 → D · <10 → F
52 reviews across 3 platforms:
Subscribe to see all platforms
4.5★
Average
Average Rating: 4.5★
52 reviews across 3 platforms:
Subscribe to see all platforms
88%
4-5 star
High-Rated Reviews: 88%
Percentage of reviews rated 4 or 5 stars.
10%
1-2 star
Low-Rated Reviews: 10%
These reviews most impact purchase decisions. Responding can recover up to 33% of dissatisfied customers.
4.5★
Rating
Average Rating: 4.5★
52 reviews across 3 platforms:
Subscribe to see all platforms
—
Reviews
Total Reviews: 52
52 reviews across 3 platforms:
Subscribe to see all platforms
Higher volume improves SEO and credibility.
4%
Response Rate
Response Rate: 4%
Percentage of reviews with an owner response. 80%+ is the benchmark.
86%
Positive Sentiment
Positive Sentiment
AI-analyzed sentiment from review text.
C
Overall Grade
Overall Grade: C
≥90 → A · ≥75 → B · ≥60 → C · ≥40 → D · <40 → F
65
Score (out of 100)
Score: 65/100
4.5★
127 reviews
DealerRater
4.5★
43 reviews
BBB
B
0 reviews
Yelp
1★
41 reviews
See how this dealership rates across Google, DealerRater, BBB, and Yelp — all in one view.
14-day free trial · $99/mo after · Cancel anytime
| Month | Reviews | Avg Rating | Response Rate | Positive % | Δ Reviews |
|---|---|---|---|---|---|
| Apr 2026 | 0 | — | — | — | 0 |
| Mar 2026 | 0 | — | — | — | 0 |
| Feb 2026 | 0 | — | — | — | -7 |
| Jan 2026 | 7 | 5★ | 0% | 71% | +1 |
| Dec 2025 | 6 | 4.3★ | 0% | 50% | +1 |
| Nov 2025 | 5 | 5★ | 0% | 60% | 0 |
0
This month
3
Monthly avg
31
Annual
Quick wins identified from your public data
Respond to more reviews
Your 4% response rate is below the 80% threshold that customers expect. Dealers who respond to 80%+ of reviews see 15% higher conversion rates.
Stay ahead of 20 local competitors
The local average is 4.5★. Get actionable insights to close the gap and outrank competitors.
Benchmarked against 20 local competitors
| Dealership | Rating | Reviews | Response |
|---|---|---|---|
Sac City MotorsYou | 4.5★ | — | 4% |
| Capital City Used Auto Sales Inc. | 4.7★ | — | 57% |
| Car Deal Auto Sales | 4.8★ | 144 | 67% |
| West Coast Auto Sales Center | 4.6★ | 249 | 15% |
| Prestige Wholesale | 4.8★ | 232 | 43% |
| M&S Auto | 4.2★ | 847 | 71% |
| Lions Auto Sales | 4.7★ | 669 | — |
| DriveTime Used Cars | 4.9★ | 1899 | 32% |
| Auto World of Sacramento - Used Car Dealership | 3.6★ | — | 55% |
| CarMax | 4.1★ | 2412 | 14% |
| Discover Auto Sales | 5★ | 307 | — |
| Grand Touring Auto Sales | 4.9★ | — | 9% |
| Approved Autos | 4.5★ | 178 | — |
| A Lot Auto Sales Inc Appointment only | 5★ | 22 | 44% |
| Integrity Auto Sales | 4.2★ | 1153 | — |
| CarSight Inc | 4.9★ | 643 | 2% |
| Car Cage Motors | 4.2★ | 107 | — |
| Lots of Cars | 4.6★ | 168 | — |
| Thrifty Car Sales of Sacramento | 4★ | — | 3% |
| AUTO ALLEY LLC | 4.9★ | — | — |
| Car Spot Auto Sales | 4.1★ | — | — |
Critical Vehicle Quality Issues
1mentions
Positive Staff & Service Experience
15mentions
Our AI identified 15 mentions of "Positive Staff & Service Experience". Unlock the full report.
14-day free trial · $99/mo after · Cancel anytime
0/10
Responded
Response Rate (Shown)
Of the reviews shown on this page, how many have an owner response.
6
Positive
Positive Reviews
Reviews classified as positive by AI sentiment analysis of review text.
0
Negative
Negative Reviews
Reviews classified as negative. These require immediate response to mitigate damage.
5.0★
Avg Rating
Average Rating (Shown)
Average star rating of the 10 reviews displayed on this page.
Encrypted Venom
Jan 25, 2026
Best dealer to buy a car from
keana quintero
Jan 23, 2026
The buying process was great! I’m super happy with my experience. 10/10 would recommend!
Wendy Torres
Jan 20, 2026
best dealership in town hands down
M C.
Jan 20, 2026
I'm baaack! And I will continue to come back. The parts for my auto were exactly what was needed for the wind to continue "blowing through the jasmine in my mind" during the summer breeze (iykyk) . Service? What I had performed, not one auto repair shop I contacted would perform outside of the dealership. Let's just say, they are Infiniti Auto Whisperers too. The mechanics who did the repair - thank you so very much for your Star Trek performance of "going boldly where no other auto repair shop has gone before". Customer Service? They were great. Staff at the front counter, to the mechanics, and management. They answered my questions, informed me of warranty for parts and service, kept me up on status, listened, adjusted to my concerns, and were helpful for other items and/or referrals for my specific model. You will not be disappointed with Sac City Auto. I usually wait for a while after service before writing a review (if a business is worthy of my time for me to do so). I take this serious. This car is expensive on maintenance and honesty/integrity matters in a review and is appreciated - especially when an expensive decision is to be made. My due diligence in research has me satisfied and has led "me" to Sac City Auto before and again. The go to in Sacramento for the Infiniti Auto.
Amber Camacho
Jan 17, 2026
Linda
Jan 10, 2026
Josh Johnson
Jan 9, 2026
PURCHASED MY CHEVY TAHOE EXCELENT SERVICE FROM THEM
Cleveland Anderson
Dec 20, 2025
Brayan Hino9
Dec 19, 2025
Purchased my Hyundai Tucson and was a great service. I love the car and the whole transaction was super smooth. This dealer is very well known in the vehicles they buy.
Tranesha B
Dec 17, 2025
E.
Jan 25, 2026
This review contains detailed feedback about the dealership experience including sales process, pricing, and customer service quality that would be very helpful for the owner to read.
AI Response Available
Thank you for sharing your experience. We value your feedback.
k.
Jan 23, 2026
This review contains detailed feedback about the dealership experience including sales process, pricing, and customer service quality that would be very helpful for the owner to read.
AI Response Available
Thank you for sharing your experience. We value your feedback.
W.
Jan 20, 2026
This review contains detailed feedback about the dealership experience including sales process, pricing, and customer service quality that would be very helpful for the owner to read.
AI Response Available
Thank you for sharing your experience. We value your feedback.
Unlock AI-drafted responses for 50 unanswered reviews and manage your full review history.
14-day free trial · $99/mo after · Cancel anytime
Start responding to your 50 waiting reviews today.
14-day free trial · $99/mo after · Cancel anytime
Claim this dealership
Unlock reviews, AI responses & insights