Sacramento, CA·Unclaimed

Discover Auto Sales

Reputation intelligence powered by AI

B

0/100

Reputation Score

Reputation Score: 75/100

Weighted composite of 4 factors:

Rating (×40%)100 pts
Response Rate (×30%)15 pts
Sentiment (×20%)100 pts
Volume (×10%)100 pts

62 reviews across 2 platforms:

Google30
Yelp32

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Rating
A5.0

Average Rating: 5.0

Reviews analyzed62
Median rating5★
Factor score100/100

≥4.5 → A · ≥4.0 → B · ≥3.5 → C · ≥3.0 → D · <3.0 → F

62 reviews across 2 platforms:

Google30
Yelp32

Subscribe to see all platforms

Response Rate
F0%

Response Rate: 0%

Reviews with reply0
Total reviews62
Factor score15/100

≥80% → A · ≥60% → B · ≥40% → C · ≥20% → D · <20% → F

62 reviews across 2 platforms:

Google30
Yelp32

Subscribe to see all platforms

Sentiment
A85%

Sentiment: 85%

Positive54
Neutral3
Negative5
Factor score100/100

AI-analyzed tone and context across all review text.

62 reviews across 2 platforms:

Google30
Yelp32

Subscribe to see all platforms

Volume
A307

Review Volume: 307

Factor score100/100

≥100 → A · ≥50 → B · ≥20 → C · ≥10 → D · <10 → F

62 reviews across 2 platforms:

Google30
Yelp32

Subscribe to see all platforms

Rating Distribution

5
5792%
4
00%
3
00%
2
23%
1
35%

5

Average

Average Rating: 5

Total reviews62
Median rating5★

62 reviews across 2 platforms:

Google30
Yelp32

Subscribe to see all platforms

92%

4-5 star

High-Rated Reviews: 92%

5-star57
4-star0

Percentage of reviews rated 4 or 5 stars.

8%

1-2 star

Low-Rated Reviews: 8%

2-star2
1-star3

These reviews most impact purchase decisions. Responding can recover up to 33% of dissatisfied customers.

5★

Rating

Average Rating: 5

Total reviews62
Median5★

62 reviews across 2 platforms:

Google30
Yelp32

Subscribe to see all platforms

307

Reviews

Total Reviews: 62

62 reviews across 2 platforms:

Google30
Yelp32

Subscribe to see all platforms

Higher volume improves SEO and credibility.

Response Rate

Response Rate:

With reply0
Total62

Percentage of reviews with an owner response. 80%+ is the benchmark.

85%

Positive Sentiment

Positive Sentiment

Positive54
Neutral3
Negative5

AI-analyzed sentiment from review text.

B

Overall Grade

Overall Grade: B

≥90 → A · ≥75 → B · ≥60 → C · ≥40 → D · <40 → F

75

Score (out of 100)

Score: 75/100

Rating (×40%)100 pts
Response (×30%)15 pts
Sentiment (×20%)100 pts
Volume (×10%)100 pts

Cross-Platform Ratings

Google

5★

307 reviews

DealerRater

4.5★

17 reviews

BBB

B

0 reviews

Yelp

1★

33 reviews

See how this dealership rates across Google, DealerRater, BBB, and Yelp — all in one view.

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Monthly Performance

MonthReviewsAvg RatingResponse RatePositive %Δ Reviews
Apr 202600
Mar 20260-6
Feb 202665★0%100%+5
Jan 202615★0%100%-22
Dec 2025235★0%87%+23
Nov 202500

Review Analytics

Sentiment Breakdown

62total
Positive
5487%
Neutral
35%
Negative
58%

Review Velocity

Last 12 months

0

This month

3

Monthly avg

30

Annual

Reputation Opportunities

Quick wins identified from your public data

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Stay ahead of 16 local competitors

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Competitive Landscape

Benchmarked against 16 local competitors

Dealership
Discover Auto SalesYou
5307
DriveTime Used Cars4.9189932%
Lions Auto Sales4.7669
M&S Auto4.284771%
Prestige Wholesale4.823243%
West Coast Auto Sales Center4.624915%
Car Deal Auto Sales4.814467%
Capital City Used Auto Sales Inc.4.757%
Auto World of Sacramento - Used Car Dealership3.655%
Sac City Motors4.54%
CarMax4.1241214%
Grand Touring Auto Sales4.99%
TRD Auto Sales & Finance4.942168%
Roseville Automall4.124982%
Kareem Auto Sales4.45328%
Cars To Go4.2134
Ganas Auto - Sacramento4.843690%

AI-Detected Patterns

Vehicle Quality Issues

2mentions

Post Sale Support Gap

1mentions

Our AI identified 20 mentions of "Customer Service Excellence". Unlock the full report.

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Recent Reviews

Showing 10 of 62

0/10

Responded

Response Rate (Shown)

With reply0
Shown10

Of the reviews shown on this page, how many have an owner response.

10

Positive

Positive Reviews

Reviews classified as positive by AI sentiment analysis of review text.

0

Negative

Negative Reviews

Reviews classified as negative. These require immediate response to mitigate damage.

5.0★

Avg Rating

Average Rating (Shown)

Average star rating of the 10 reviews displayed on this page.

J

Justin Goodwin

Feb 13, 2026

positive

I would personally like to thank Moe at Discovery for a WELL DONE JOB. He went above and beyond to satisfy every part of the sell. Great job and keep up the outstanding service.

M

Michael Cardoso

Feb 13, 2026

positive

Excelent service

C

Cherise

Feb 3, 2026

positive

These guys, these guys! I can't say enough about them. Great customer service, friendly, knowledgeable, informative. If I need another car, they are my go to.! You won't go wrong with Discovery Auto Sales.

J

Jayden Smith

Feb 3, 2026

positive

Moe was amazing and got me a great deal on a hybrid Camry. I wouldn’t recommend to get your first vehicle anywhere else he got me approved with An amazing rate it is my first car and couldn’t ask for better if you were going to get a car you need to come here!!

A

Alycia Gonzales

Feb 1, 2026

positive

Just bought a car from Discover motors, Moe went above and beyond to help my husband and I to get a car! He stayed for hours to help us through the financing process! I would highly recommend buying a car from him! Excellent dealer!

R

Raven Furya

Feb 1, 2026

positive

Today I bought a car . I was running into all kinds of problems with the banks getting approved. Mo spent close to 6 hours battling to get me approved to my beautiful new car . He had family plans and still sat till I drove off with my new car was super patient and understanding. I would recommend this place to everyone. Mo really goes the distance for you .

T

Tarek Kamal

Jan 23, 2026

positive

Customer service was amazing.Not only do they help me get the car wanted.They were really professional.If you need a car, go here

I

Ibby

Dec 27, 2025

positive

Vary good service!!!!

Y

Yanal Alhamad

Dec 26, 2025

positive

Amazing customer service from the beginning to the end. Always cheerful and want to help. Definitely consider it in the future.

L

Lighthouse kitchen

Dec 26, 2025

positive

Need a car come here!!!

AI-Powered Response Management

J

J.

Feb 13, 2026

positive

This review contains detailed feedback about the dealership experience including sales process, pricing, and customer service quality that would be very helpful for the owner to read.

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AI Response Available

Thank you for sharing your experience. We value your feedback.

M

M.

Feb 13, 2026

positive

This review contains detailed feedback about the dealership experience including sales process, pricing, and customer service quality that would be very helpful for the owner to read.

Subscribe to read

AI Response Available

Thank you for sharing your experience. We value your feedback.

C

C.

Feb 3, 2026

positive

This review contains detailed feedback about the dealership experience including sales process, pricing, and customer service quality that would be very helpful for the owner to read.

Subscribe to read

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