0/100
Reputation Score
Reputation Score: 65/100
Weighted composite of 4 factors:
140 reviews across 3 platforms:
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Average Rating: 4.1★
≥4.5 → A · ≥4.0 → B · ≥3.5 → C · ≥3.0 → D · <3.0 → F
140 reviews across 3 platforms:
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Response Rate: 2%
≥80% → A · ≥60% → B · ≥40% → C · ≥20% → D · <20% → F
140 reviews across 3 platforms:
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Sentiment: 72%
AI-analyzed tone and context across all review text.
140 reviews across 3 platforms:
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Review Volume: 2498
≥100 → A · ≥50 → B · ≥20 → C · ≥10 → D · <10 → F
140 reviews across 3 platforms:
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4.1★
Average
Average Rating: 4.1★
140 reviews across 3 platforms:
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77%
4-5 star
High-Rated Reviews: 77%
Percentage of reviews rated 4 or 5 stars.
21%
1-2 star
Low-Rated Reviews: 21%
These reviews most impact purchase decisions. Responding can recover up to 33% of dissatisfied customers.
4.1★
Rating
Average Rating: 4.1★
140 reviews across 3 platforms:
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2,498
Reviews
Total Reviews: 140
140 reviews across 3 platforms:
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Higher volume improves SEO and credibility.
2%
Response Rate
Response Rate: 2%
Percentage of reviews with an owner response. 80%+ is the benchmark.
72%
Positive Sentiment
Positive Sentiment
AI-analyzed sentiment from review text.
C
Overall Grade
Overall Grade: C
≥90 → A · ≥75 → B · ≥60 → C · ≥40 → D · <40 → F
65
Score (out of 100)
Score: 65/100
4.1★
2,498 reviews
DealerRater
4.9★
420 reviews
BBB
B
0 reviews
Yelp
1★
66 reviews
See how this dealership rates across Google, DealerRater, BBB, and Yelp — all in one view.
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| Month | Reviews | Avg Rating | Response Rate | Positive % | Δ Reviews |
|---|---|---|---|---|---|
| Apr 2026 | 0 | — | — | — | 0 |
| Mar 2026 | 0 | — | — | — | -31 |
| Feb 2026 | 31 | 4.6★ | 0% | 84% | +10 |
| Jan 2026 | 21 | 4.4★ | 0% | 67% | +10 |
| Dec 2025 | 11 | 3.9★ | 0% | 55% | +5 |
| Nov 2025 | 6 | 3.8★ | 0% | 50% | 0 |
0
This month
10
Monthly avg
125
Annual
Quick wins identified from your public data
Respond to more reviews
Your 2% response rate is below the 80% threshold that customers expect. Dealers who respond to 80%+ of reviews see 15% higher conversion rates.
Close the rating gap
At 4.1★, you're 0.4 stars below the top tier. Each 0.1★ increase can improve click-through from Google Maps by up to 9%. AI sentiment analysis pinpoints the specific issues dragging your score down.
Stay ahead of 13 local competitors
The local average is 4.7★. Get actionable insights to close the gap and outrank competitors.
Benchmarked against 13 local competitors
| Dealership | Rating | Reviews | Response |
|---|---|---|---|
Roseville AutomallYou | 4.1★ | 2498 | 2% |
| DriveTime Used Cars | 4.9★ | 1899 | 32% |
| Discover Auto Sales | 5★ | 307 | — |
| TRD Auto Sales & Finance | 4.9★ | 421 | 68% |
| Lions Auto Sales | 4.7★ | 669 | — |
| West Coast Auto Sales Center | 4.6★ | 249 | 15% |
| M&S Auto | 4.2★ | 847 | 71% |
| Prestige Wholesale | 4.8★ | 232 | 43% |
| Car Deal Auto Sales | 4.8★ | 144 | 67% |
| Grand Touring Auto Sales | 4.9★ | — | 9% |
| Capital City Used Auto Sales Inc. | 4.7★ | — | 57% |
| Roseville Automaxx | 4.3★ | — | 52% |
| EchoPark Automotive Sacramento (Roseville) | 4.8★ | 5183 | 29% |
| CarMax | 4.2★ | 3362 | — |
Post Sale Service Quality & Reliability
18mentions
Sales Process & High Pressure Tactics
9mentions
Our AI identified 25 mentions of "Positive Differentiators (Opportunity)". Unlock the full report.
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0/10
Responded
Response Rate (Shown)
Of the reviews shown on this page, how many have an owner response.
10
Positive
Positive Reviews
Reviews classified as positive by AI sentiment analysis of review text.
0
Negative
Negative Reviews
Reviews classified as negative. These require immediate response to mitigate damage.
5.0★
Avg Rating
Average Rating (Shown)
Average star rating of the 10 reviews displayed on this page.
Jopez86
Feb 22, 2026
Jordan Williams in sales was amazing to work with. He was very straight forward, respectful of my time, and he was transparent. The dealership does not have an old school car dealership approach. Very fair, and very reasonable!
Tiffany M
Feb 22, 2026
We made the 2 1/2 hour drive to Roseville just to look at a specific CX-50 and was met by Duc when we arrived at the dealership. Duc was GREAT! He was kind, knowledgeable, funny and put zero pressure on us.
William Ray
Feb 21, 2026
Good people. Good experience. Conducting business was with Roseville Mazda was smooth. Information exchange helpful. Excellent follow up. Would definitely buy fro
mogata
Feb 19, 2026
Garrett is a friendly and reliable. He makes the process of purchasing a car enjoyable! I trust him with my business so much this is my 4th Mazda from him! Thank you Garrett for your thoroughness and ease of transaction!
carolfong123
Feb 19, 2026
Garrett is the reason we buy here and we will recommend to all …. The Driebe family is the best around … max in finance was great and Marco is the man
ANDRESREY
Feb 19, 2026
Just purchased my new Mazda CX90 from Mazda Roseville and I couldn't be happier with the experience! Steven Harris was my salesman and he truly made the process seamless. His knowledge of the vehicle, the bu
TYLLLER101
Feb 19, 2026
Easy process they did most of the leg work got a nice used ford f150 in great condition and with less than 100k miles
koepkejordan11
Feb 19, 2026
Garrett was great, and helped me find the best vehicle for me. Mazda Roseville was very professional and attentive.
jen.ruzsa1
Feb 18, 2026
Huge shoutout to Garrett at Mazda Roseville for an absolutely amazing car buying experience! He was completely transparent about pricing, worked within my budget, and helped me get the exact car I wan
Elizabeth
Feb 16, 2026
Great customer service, friendly environment and great prices and a variety of cars to choose from
J.
Feb 22, 2026
This review contains detailed feedback about the dealership experience including sales process, pricing, and customer service quality that would be very helpful for the owner to read.
AI Response Available
Thank you for sharing your experience. We value your feedback.
T.
Feb 22, 2026
This review contains detailed feedback about the dealership experience including sales process, pricing, and customer service quality that would be very helpful for the owner to read.
AI Response Available
Thank you for sharing your experience. We value your feedback.
W.
Feb 21, 2026
This review contains detailed feedback about the dealership experience including sales process, pricing, and customer service quality that would be very helpful for the owner to read.
AI Response Available
Thank you for sharing your experience. We value your feedback.
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