F
Feras Albalboul
Jul 27, 2023Responded
Dealer Response
Thank you so much for sharing your 5-star review with us! We truly appreciate you and your business with us!
Reputation intelligence powered by AI
0/100
Reputation Score
Reputation Score: 83/100
Weighted composite of 4 factors:
8 reviews across 1 platform:
Average Rating: 4.6★
≥4.5 → A · ≥4.0 → B · ≥3.5 → C · ≥3.0 → D · <3.0 → F
8 reviews across 1 platform:
Response Rate: 75%
≥80% → A · ≥60% → B · ≥40% → C · ≥20% → D · <20% → F
8 reviews across 1 platform:
Sentiment: 66%
AI-analyzed tone and context across all review text.
8 reviews across 1 platform:
Review Volume: 8
≥100 → A · ≥50 → B · ≥20 → C · ≥10 → D · <10 → F
8 reviews across 1 platform:
4.6★
Average
Average Rating: 4.6★
8 reviews across 1 platform:
88%
4-5 star
High-Rated Reviews: 88%
Percentage of reviews rated 4 or 5 stars.
0%
1-2 star
Low-Rated Reviews: 0%
These reviews most impact purchase decisions. Responding can recover up to 33% of dissatisfied customers.
4.6★
Rating
Average Rating: 4.6★
8 reviews across 1 platform:
8
Reviews
Total Reviews: 8
8 reviews across 1 platform:
Higher volume improves SEO and credibility.
75%
Response Rate
Response Rate: 75%
Percentage of reviews with an owner response. 80%+ is the benchmark.
66%
Positive Sentiment
Positive Sentiment
AI-analyzed sentiment from review text.
B
Overall Grade
Overall Grade: B
≥90 → A · ≥75 → B · ≥60 → C · ≥40 → D · <40 → F
83
Score (out of 100)
Score: 83/100
4.6★
8 reviews
DealerRater
4.5★
43 reviews
BBB
B
0 reviews
Yelp
1★
31 reviews
See how this dealership rates across Google, DealerRater, BBB, and Yelp — all in one view.
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Benchmarked against 13 local competitors
| Dealership | Rating | Reviews | Response |
|---|---|---|---|
The ForAnyAuto GroupYou | 4.6★ | 8 | 75% |
| Nissan of Elk Grove | 4.5★ | 1970 | 86% |
| ForAnyAuto Used Cars | 4.6★ | 295 | 99% |
| Elk Grove Dodge Chrysler Jeep Ram | 4.2★ | 2316 | 57% |
| Knight Auto Mall Buying Center | 5★ | 200 | 99% |
| Enterprise Car Sales | 4.6★ | 218 | 85% |
| Elk Grove Honda | 4.7★ | 5468 | 34% |
| Elk Grove Hyundai | 4.5★ | 2990 | 82% |
| Elk Grove Auto Mall | 4.3★ | 1671 | 20% |
| Elk Grove Toyota | 4.6★ | 10522 | 93% |
| Elk Grove Chevrolet | 4.3★ | 1280 | 89% |
| Mazda of Elk Grove | 4.6★ | 943 | 86% |
| Niello BMW Elk Grove | 4.7★ | 1481 | 66% |
| Elk Grove Acura | 4.3★ | 503 | 47% |
Communication & Responsiveness
2mentions
Service Department Capacity & Wait Times
2mentions
Our AI identified 2 mentions of "Communication & Responsiveness". Unlock the full report.
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6/8
Responded
Response Rate (Shown)
Of the reviews shown on this page, how many have an owner response.
3
Positive
Positive Reviews
Reviews classified as positive by AI sentiment analysis of review text.
1
Negative
Negative Reviews
Reviews classified as negative. These require immediate response to mitigate damage.
4.6★
Avg Rating
Average Rating (Shown)
Average star rating of the 8 reviews displayed on this page.
Feras Albalboul
Jul 27, 2023Responded
Dealer Response
Thank you so much for sharing your 5-star review with us! We truly appreciate you and your business with us!
Norman Allen
May 24, 2021Responded
Great place to shop for a vehicle. Staff was friendly and knowledgable. Seemed like they all worked well together. #INFINITI #MAZDA #NISSAN Enjoy!
Dealer Response
Norman, Thank you for taking the time to share your 5-star experience with our staff. We truly value your business and look forward to the long-lasting relationship.
Chris Richardson
Oct 25, 2020Responded
Went in for tire change and service was good. I purchased a car there in 2016. My only gripe is there seems to be a finality in the answers I get. Went to parts and the the guy didn't know anything about a rear diffuser and didn't ask anyone else who may have known what I was talking about. I'm still coming back because I always get a good vibe from the place.
Dealer Response
Chris, My name is Chris Carlson, Parts Manager here at Nissan Elk Grove. First and foremost thank you for the 5-star review and your loyal business. I'd be happy to assist and find you an answer on any questions you may still have. Feel free to email me directly at ccarlson@foranyauto.com and I'm more than happy to assist.
Gilda Thigpen
May 5, 2020Responded
My debt card had a unauthorised use at this dealership in California. I live in NC. Can't get anyone to talk with me about the transaction. I have left messages and emailed the owner to no avail. Must be a inside job......
Dealer Response
Gilda, We'd be happy to help. Please call our controller Marc Granata at 916-405-5000. The receptionist can direct you to him to help any way we can.
Matthew Toles
Jul 4, 2019
Dane Moreno
Jun 25, 2018Responded
The car wash is always packed out to the street . But pretty cool you can check the status of the line on their live feed camera .Also it needs to be updated to a touchless system better for your paint and longevity of the car less chances of stuff being knocked off your car or scratched etc I’m about to get my first service oil change I’ll update my review then
Dealer Response
Dane, Thank you for your feedback. The car wash does tend to have a longer line during summers months. We will take your additional feedback about the system into consideration as we need to make improvements. Thank you for your business.
Laura Aguilar
Jan 22, 2017Responded
Dealer Response
Laura, Thank you for the 5-star review!
Tobias West
Nov 9, 2016
The carwash is nice, but definitely come during off hours.
F.
Jul 27, 2023Responded
This review contains detailed feedback about the dealership experience including sales process, pricing, and customer service quality that would be very helpful for the owner to read.
AI Response Available
Thank you for sharing your experience. We value your feedback.
N.
May 24, 2021Responded
This review contains detailed feedback about the dealership experience including sales process, pricing, and customer service quality that would be very helpful for the owner to read.
AI Response Available
Thank you for sharing your experience. We value your feedback.
C.
Oct 25, 2020Responded
This review contains detailed feedback about the dealership experience including sales process, pricing, and customer service quality that would be very helpful for the owner to read.
AI Response Available
Thank you for sharing your experience. We value your feedback.
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