Reputation intelligence powered by AI
0/100
Reputation Score
Reputation Score: 100/100
Weighted composite of 4 factors:
101 reviews across 2 platforms:
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Average Rating: 5.0★
≥4.5 → A · ≥4.0 → B · ≥3.5 → C · ≥3.0 → D · <3.0 → F
101 reviews across 2 platforms:
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Response Rate: 99%
≥80% → A · ≥60% → B · ≥40% → C · ≥20% → D · <20% → F
101 reviews across 2 platforms:
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Sentiment: 94%
AI-analyzed tone and context across all review text.
101 reviews across 2 platforms:
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Review Volume: 200
≥100 → A · ≥50 → B · ≥20 → C · ≥10 → D · <10 → F
101 reviews across 2 platforms:
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5★
Average
Average Rating: 5★
101 reviews across 2 platforms:
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97%
4-5 star
High-Rated Reviews: 97%
Percentage of reviews rated 4 or 5 stars.
3%
1-2 star
Low-Rated Reviews: 3%
These reviews most impact purchase decisions. Responding can recover up to 33% of dissatisfied customers.
5★
Rating
Average Rating: 5★
101 reviews across 2 platforms:
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200
Reviews
Total Reviews: 101
101 reviews across 2 platforms:
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Higher volume improves SEO and credibility.
99%
Response Rate
Response Rate: 99%
Percentage of reviews with an owner response. 80%+ is the benchmark.
94%
Positive Sentiment
Positive Sentiment
AI-analyzed sentiment from review text.
A
Overall Grade
Overall Grade: A
≥90 → A · ≥75 → B · ≥60 → C · ≥40 → D · <40 → F
100
Score (out of 100)
Score: 100/100
5★
200 reviews
DealerRater
4.5★
43 reviews
BBB
B
0 reviews
Yelp
1★
1 reviews
See how this dealership rates across Google, DealerRater, BBB, and Yelp — all in one view.
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No review history available.
Quick wins identified from your public data
Stay ahead of 23 local competitors
You're 0.4★ above the local average of 4.6★. Subscribe to monitor shifts and stay ahead.
Benchmarked against 23 local competitors
| Dealership | Rating | Reviews | Response |
|---|---|---|---|
Knight Auto Mall Buying CenterYou | 5★ | 200 | 99% |
| Capital City Used Auto Sales Inc. | 4.7★ | — | 57% |
| West Coast Auto Sales Center | 4.6★ | 249 | 15% |
| Lions Auto Sales | 4.7★ | 669 | — |
| Car Deal Auto Sales | 4.8★ | 144 | 67% |
| CarMax | 4.1★ | 2412 | 14% |
| Elk Grove Buick GMC | 4.5★ | 1838 | 61% |
| Elk Grove Cars | 4.9★ | 28 | 3% |
| Enterprise Car Sales | 4.6★ | 218 | 85% |
| Elk Grove Auto Mall | 4.3★ | 1671 | 20% |
| A Lot Auto Sales Inc Appointment only | 5★ | 22 | 44% |
| ForAnyAuto Used Cars | 4.6★ | 295 | 99% |
| Elk Grove Toyota | 4.6★ | 10522 | 93% |
| Elk Grove Honda | 4.7★ | 5468 | 34% |
| Elk Grove Chevrolet | 4.3★ | 1280 | 89% |
| Elk Grove Ford | 4.4★ | 1982 | 78% |
| Elk Grove Dodge Chrysler Jeep Ram | 4.2★ | 2316 | 57% |
| Nissan of Elk Grove | 4.5★ | 1970 | 86% |
| Elk Grove Hyundai | 4.5★ | 2990 | 82% |
| The ForAnyAuto Group | 4.6★ | 8 | 75% |
| Mazda of Elk Grove | 4.6★ | 943 | 86% |
| Niello BMW Elk Grove | 4.7★ | 1481 | 66% |
| Mulsanne Motors | 5★ | 1 | — |
| Elk Grove Acura | 4.3★ | 503 | 47% |
Pricing & Competitive Offers
47mentions
Staff Performance (Donnie Dominance)
68mentions
Our AI identified 68 mentions of "Staff Performance (Donnie Dominance)". Unlock the full report.
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10/10
Responded
Response Rate (Shown)
Of the reviews shown on this page, how many have an owner response.
0
Positive
Positive Reviews
Reviews classified as positive by AI sentiment analysis of review text.
0
Negative
Negative Reviews
Reviews classified as negative. These require immediate response to mitigate damage.
5.0★
Avg Rating
Average Rating (Shown)
Average star rating of the 10 reviews displayed on this page.
Ge Taylor
Feb 4, 2025Responded
Donnie made the process quick and easy. I may have to come back soon. Thanks Don.
Dealer Response
Thank you for taking the time to share your experience with us! We're thrilled to hear that Donnie was able to assist you efficiently. We look forward to welcoming you back soon!
Hidi Hinkle
Jan 31, 2025Responded
Selling my vehicle to Donnie at Knight Auto was smooth and hassle-free! He made the process quick, straightforward, and positive experience from start to finish. Great communication and professionalism—highly recommend!
Dealer Response
Thank you so much for your kind words and for choosing us to sell your vehicle! We're thrilled to hear that you had a smooth and hassle-free experience with Donnie. Your recommendation means a lot to us, and we appreciate your feedback on our communication and professionalism. We hope to assist you again in the future!
Feraidoon Niazi
Jan 21, 2025Responded
Donnie was the best. Great attitude, He gave me the best price for my car and at the same time made the process smooth. I Definitely will not forget Donnie at Knight auto buying center.
Dealer Response
Thank you so much for your kind words and for choosing us! We're thrilled to hear that Donnie provided you with excellent service and made the process smooth. We take pride in offering the best prices and ensuring our customers have a great experience. We look forward to serving you again in the future!
Monica Brady
Jan 9, 2025Responded
Kind people, great service, and easy process
Dealer Response
Thank you so much for your kind words! We are thrilled to hear that you had a positive experience with our service. Our team is committed to making the process as easy and pleasant as possible for all our customers. We look forward to serving you again in the future!
Bethanee Rose Marie
Jan 7, 2025Responded
Donnie Anderson was very welcoming and thoughtful. Great customer service.
Dealer Response
Thank you for your business and for taking the time to leave us a review.
Michael Young
Dec 30, 2024Responded
It’s always great working with Donnie he’s always more than fair on pricing definitely recommend selling them your car.
Dealer Response
Thank you for leaving a review about the experience and letting people know how we do things here at the buying center.
Halo-Halo Films
Dec 28, 2024Responded
Donnie was very professional and helpful when I went to sell my car.
Dealer Response
Thank you for the opportunity to earn your business.
Lupe Pessoa
Dec 23, 2024Responded
Thank to Donnie for the good deal on my used SUV on 12/23/24.
Dealer Response
Thank you for leaving a review about the experience and letting people know how we do things here at the buying center.
Fazel Shaheen
Dec 20, 2024Responded
I really had good experiences here at knight buying. Donnie is the one helped me and it was quick . The service was excellent. Thank you Donnie.
Dealer Response
Thank you for taking time to leave a review about your experience and we thank you for your business.
Enrique Martinez
Dec 19, 2024Responded
Fast and very smooth transaction. As promised, Donnie was able to beat the best offer I had received on my vehicle. He purchased it on the spot and had an equity check waiting for me when I got there. A+ service. Thank you Donnie.
Dealer Response
Thank you for the review and we hope you have a fantastic day and if you need anything in the future please keep us in mind.
G.
Feb 4, 2025Responded
This review contains detailed feedback about the dealership experience including sales process, pricing, and customer service quality that would be very helpful for the owner to read.
AI Response Available
Thank you for sharing your experience. We value your feedback.
H.
Jan 31, 2025Responded
This review contains detailed feedback about the dealership experience including sales process, pricing, and customer service quality that would be very helpful for the owner to read.
AI Response Available
Thank you for sharing your experience. We value your feedback.
F.
Jan 21, 2025Responded
This review contains detailed feedback about the dealership experience including sales process, pricing, and customer service quality that would be very helpful for the owner to read.
AI Response Available
Thank you for sharing your experience. We value your feedback.
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