Nada Alali
Feb 4, 2026
Great deal and service highly recommended Thank you Gino
0/100
Reputation Score
Reputation Score: 81/100
Weighted composite of 4 factors:
64 reviews across 1 platform:
Average Rating: 5.0★
≥4.5 → A · ≥4.0 → B · ≥3.5 → C · ≥3.0 → D · <3.0 → F
64 reviews across 1 platform:
Response Rate: 30%
≥80% → A · ≥60% → B · ≥40% → C · ≥20% → D · <20% → F
64 reviews across 1 platform:
Sentiment: 98%
AI-analyzed tone and context across all review text.
64 reviews across 1 platform:
Review Volume: 64
≥100 → A · ≥50 → B · ≥20 → C · ≥10 → D · <10 → F
64 reviews across 1 platform:
5★
Average
Average Rating: 5★
64 reviews across 1 platform:
98%
4-5 star
High-Rated Reviews: 98%
Percentage of reviews rated 4 or 5 stars.
0%
1-2 star
Low-Rated Reviews: 0%
These reviews most impact purchase decisions. Responding can recover up to 33% of dissatisfied customers.
5★
Rating
Average Rating: 5★
64 reviews across 1 platform:
64
Reviews
Total Reviews: 64
64 reviews across 1 platform:
Higher volume improves SEO and credibility.
30%
Response Rate
Response Rate: 30%
Percentage of reviews with an owner response. 80%+ is the benchmark.
98%
Positive Sentiment
Positive Sentiment
AI-analyzed sentiment from review text.
B
Overall Grade
Overall Grade: B
≥90 → A · ≥75 → B · ≥60 → C · ≥40 → D · <40 → F
81
Score (out of 100)
Score: 81/100
5★
64 reviews
DealerRater
4.5★
43 reviews
BBB
B
0 reviews
Yelp
1★
31 reviews
See how this dealership rates across Google, DealerRater, BBB, and Yelp — all in one view.
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| Month | Reviews | Avg Rating | Response Rate | Positive % | Δ Reviews |
|---|---|---|---|---|---|
| Apr 2026 | 0 | — | — | — | 0 |
| Mar 2026 | 0 | — | — | — | -2 |
| Feb 2026 | 2 | 5★ | 50% | 100% | 0 |
| Jan 2026 | 2 | 5★ | 100% | 100% | +1 |
| Dec 2025 | 1 | 5★ | 100% | 100% | 0 |
| Nov 2025 | 1 | 5★ | 100% | 100% | 0 |
0
This month
1
Monthly avg
13
Annual
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You're 0.7★ above the local average of 4.3★. Subscribe to monitor shifts and stay ahead.
Benchmarked against 10 local competitors
| Dealership | Rating | Reviews | Response |
|---|---|---|---|
carizma auto salesYou | 5★ | 64 | 30% |
| Roseville Car Connection | 4.2★ | 114 | — |
| Roseville Auto Sales | 3.1★ | 179 | — |
| Premium Auto Sales | 4.4★ | 121 | 4% |
| USA Car Planet LLC | 4.7★ | 282 | 66% |
| Roseville City motors | 3.8★ | 29 | 13% |
| CARZONA | 5★ | — | 3% |
| Auto King | 4.2★ | 71 | 25% |
| OTCARS AUTO SALES | 4.4★ | 81 | — |
| Hertz Car Sales Roseville | 4.4★ | 388 | 17% |
| BETA AUTOMOTIVE SUPERSTORE LLC | 4.9★ | — | 100% |
Misleading Vehicle Descriptions
1mentions
Heavy Dependence on Single Salesperson (Gino)
47mentions
Our AI identified 47 mentions of "Heavy Dependence on Single Salesperson (Gino)". Unlock the full report.
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9/10
Responded
Response Rate (Shown)
Of the reviews shown on this page, how many have an owner response.
10
Positive
Positive Reviews
Reviews classified as positive by AI sentiment analysis of review text.
0
Negative
Negative Reviews
Reviews classified as negative. These require immediate response to mitigate damage.
5.0★
Avg Rating
Average Rating (Shown)
Average star rating of the 10 reviews displayed on this page.
Nada Alali
Feb 4, 2026
Great deal and service highly recommended Thank you Gino
Rudy Morgan
Feb 3, 2026Responded
Gino sold me a 2019 dodger Journey. This car has been reliable and no issues at all. I will be purchasing all my cars from Gino. He’s the best car salesman’s and will answer any of you questions or concerns.
Dealer Response
thank you Rudy
Sam Stanley
Jan 13, 2026Responded
I had the best possible experience buying/financing a car for the first time at Carizma. Gino and David were extremely helpful, honest, and so kind. I will be recommending them to anyone I know looking for a car. They worked with me throughout the process and were very patient. They have great prices/selection of cars, but they also provided some of the best customer service I’ve ever experienced and turned something that was causing me so much stress into something that was exciting and fun. Gino even reached out the next day to make sure I was happy with the purchase. Thank you so much again to Gino and David, they are truly great people, which is far beyond the average customer service you’d get anywhere else!
Dealer Response
Thank you Samantha for the awesome review and enjoyed your beautiful Honda CRV.
Divine Favor
Jan 7, 2026Responded
Gino at Carizma Auto sale has a very good business relationship with understanding and knowledge on how to help you go about with your process. They do not stop after you get your car, but they pick your calls and listen to any issue and willing to help out. I understand, with Carizma, their #1 goal is their customers happiness. They build family with their customers and keep in mind that their customer service is a TOP NOTCH. Their prices are affordable and their discount is unmatched, all you have to do is tell them what you can afford and your problems will be solved. CARIZMA TO THE WORLD And One More thing, ASK for GINO. He is the best and he will give you just what you desire without a single regret. Everyone, Hire Gino for your customer care services Rush Now to see the very Astute and Intentional GINO at Carizma auto sales
Dealer Response
thank you divine
Elizabeth Waits
Dec 2, 2025Responded
We purchased a used Passat TDI from Carizma seeing the good reviews on Google. They sent the carfax to us before we even saw the car so we could review it prior to seeing it. Very responsive and very friendly dealer. The transaction was smooth and fast. The price was fair for the car, and the car was clean. So far it’s driven excellent with no issues. I would recommend to anyone looking for a good price on a used car.
Dealer Response
Thank you so much Elizabeth for your review we appreciate your business and enjoy your beautiful car
Happi Ybarra
Nov 5, 2025Responded
Had a great experience purchasing my car from Gino & David. They made everything easy to take care of and fast on their efforts for the car purchase.
Dealer Response
Thank you so much happi for your business we appreciate you coming all the way from Wheatland to purchase one of our great cars 2021 Nissan Sentra enjoy it .
Marc Benitez
Sep 27, 2025Responded
First off, i wanna start off by saying i am sooo thankful i came to Carizma Auto Sales. The owner/Saleman made me feel super comfortable as soon as i pulled up to his lot!! Super friendly , they dont try to make you pay more and more money. I got the truck i wanted and am 100% satisfied with my purchase! I highly recommend this place to anyone looking for a vehicle for the right price and great condition. Ask for Gino! You wont be disappointed!!
Dealer Response
thank you marc benitez
Cassidy Sigars
Sep 26, 2025Responded
I just bought a 2017 Subaru Forester from Gino and his team!! Couldn’t be happier about my experience! They really worked with me and my budget and even fixed some things on the Subaru for me!! Highly recommend for anyone looking for a quality used car!! Thank you so much!!
Dealer Response
thank you so much we appreciate your business and of course our customers are number one priority....enjoy your subaru
Buck Suggs
Sep 22, 2025Responded
Superb Seller very helpful. Absolutely the best!! Highly recommend to anyone looking for a car. Gino knows about cars and extremely professional.
Dealer Response
thank you so much
Leslie
Sep 21, 2025Responded
I bought a car over the phone since I live in SoCal. I couldn’t have gotten a better guy to buy from than Gino. He kept us informed on the details every step of the way. He’s very personable and passionate about his job. He even shipped the car to us. This was the best car buying experience I’ve ever had. So smooth and easy! I 100% recommend this dealership and would definitely buy another car from Gino.
Dealer Response
thank you so much leslie...
N.
Feb 4, 2026
This review contains detailed feedback about the dealership experience including sales process, pricing, and customer service quality that would be very helpful for the owner to read.
AI Response Available
Thank you for sharing your experience. We value your feedback.
R.
Feb 3, 2026Responded
This review contains detailed feedback about the dealership experience including sales process, pricing, and customer service quality that would be very helpful for the owner to read.
AI Response Available
Thank you for sharing your experience. We value your feedback.
S.
Jan 13, 2026Responded
This review contains detailed feedback about the dealership experience including sales process, pricing, and customer service quality that would be very helpful for the owner to read.
AI Response Available
Thank you for sharing your experience. We value your feedback.
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