0/100
Reputation Score
Reputation Score: 63/100
Weighted composite of 4 factors:
17 reviews across 2 platforms:
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Average Rating: 4.4★
≥4.5 → A · ≥4.0 → B · ≥3.5 → C · ≥3.0 → D · <3.0 → F
17 reviews across 2 platforms:
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Response Rate: 0%
≥80% → A · ≥60% → B · ≥40% → C · ≥20% → D · <20% → F
17 reviews across 2 platforms:
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Sentiment: 73%
AI-analyzed tone and context across all review text.
17 reviews across 2 platforms:
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Review Volume: 81
≥100 → A · ≥50 → B · ≥20 → C · ≥10 → D · <10 → F
17 reviews across 2 platforms:
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4.4★
Average
Average Rating: 4.4★
17 reviews across 2 platforms:
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76%
4-5 star
High-Rated Reviews: 76%
Percentage of reviews rated 4 or 5 stars.
24%
1-2 star
Low-Rated Reviews: 24%
These reviews most impact purchase decisions. Responding can recover up to 33% of dissatisfied customers.
4.4★
Rating
Average Rating: 4.4★
17 reviews across 2 platforms:
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81
Reviews
Total Reviews: 17
17 reviews across 2 platforms:
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Higher volume improves SEO and credibility.
—
Response Rate
Response Rate: —
Percentage of reviews with an owner response. 80%+ is the benchmark.
73%
Positive Sentiment
Positive Sentiment
AI-analyzed sentiment from review text.
C
Overall Grade
Overall Grade: C
≥90 → A · ≥75 → B · ≥60 → C · ≥40 → D · <40 → F
63
Score (out of 100)
Score: 63/100
4.4★
81 reviews
DealerRater
4.5★
43 reviews
BBB
B
0 reviews
Yelp
1★
8 reviews
See how this dealership rates across Google, DealerRater, BBB, and Yelp — all in one view.
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| Month | Reviews | Avg Rating | Response Rate | Positive % | Δ Reviews |
|---|---|---|---|---|---|
| Apr 2026 | 0 | — | — | — | 0 |
| Mar 2026 | 0 | — | — | — | -1 |
| Feb 2026 | 1 | 5★ | 0% | 100% | -4 |
| Jan 2026 | 5 | 4.2★ | 0% | 80% | +4 |
| Dec 2025 | 1 | 5★ | 0% | 100% | 0 |
| Nov 2025 | 1 | 5★ | 0% | 100% | 0 |
0
This month
1
Monthly avg
9
Annual
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Benchmarked against 10 local competitors
| Dealership | Rating | Reviews | Response |
|---|---|---|---|
OTCARS AUTO SALESYou | 4.4★ | 81 | — |
| Hertz Car Sales Roseville | 4.4★ | 388 | 17% |
| JustBetterCars.com | 4.7★ | 1776 | 64% |
| ROSEVILLE CAR GROUP | 4.4★ | 193 | — |
| Premium Auto Sales | 4.4★ | 121 | 4% |
| Roseville Auto Sales | 3.1★ | 179 | — |
| Triple Crown Auto Sales | 4★ | 432 | 23% |
| USA Car Planet LLC | 4.7★ | 282 | 66% |
| Roseville Car Connection | 4.2★ | 114 | — |
| carizma auto sales | 5★ | 64 | 30% |
| BETA AUTOMOTIVE SUPERSTORE LLC | 4.9★ | — | 100% |
Vehicle Quality & Warranty Issues
2mentions
Post Sale Support & Communication Breakdown
1mentions
Our AI identified 5 mentions of "Sales Staff Excellence (Positive Pattern)". Unlock the full report.
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0/10
Responded
Response Rate (Shown)
Of the reviews shown on this page, how many have an owner response.
8
Positive
Positive Reviews
Reviews classified as positive by AI sentiment analysis of review text.
2
Negative
Negative Reviews
Reviews classified as negative. These require immediate response to mitigate damage.
4.2★
Avg Rating
Average Rating (Shown)
Average star rating of the 10 reviews displayed on this page.
Azucel Gonzalez
Feb 2, 2026
Earlier this week I stoped by to browse around on some vehicles i am interested in and was assisted by Cesar. Cesar was very kind, well informative amongst every car, is well spoken, and helpful as well. Highly recommend!!
Mary Holly
Jan 27, 2026
Im absolutely satisfied !
Cody Piland
Jan 27, 2026
Absolutely do not buy from this lot. It has been nothing but a headache from day one! From check engine lights to leaks, to taking two weeks for a smog and replacing seals to absolutely lying about warranties! Triple check EVERYTHING they sold us on a warranty based on one they showed us in their office just to find out I’m going to have to pay for repairs (yet another) out of pocket because it’s a completely different warranty! I could go on and on they are scam artists and then will do everything to dodge your calls and questions. And then to find out from repairmen that they have heard of this lot and it was nothing good. Will update with photos and prices I had to pay out of pocket shortly. Anyone who’s had these same experiences I recommend getting ahold of the bureau of automotive repair and filing a complaint like I did along with better business bureau.
Rihart
Jan 24, 2026
👌
Moral Xosares
Jan 23, 2026
It's nice that the owner is a decent person.
Mike Kinkade
Jan 20, 2026
Was giving the best of care n help n purchasing my pickup by all of the people working n sales n mechanics
Sarah Suiugan
Dec 26, 2025
Huge variety of diesel pickup trucks
Kamie Diaz
Nov 14, 2025
These guys are the best. As soon as we walked on the lot Rodrigo asked my brother what he was looking for and in a matter of minutes we found the perfect truck, 07 Dodge. My brother’s been looking for one and they hooked him up with a great deal and an affordable monthly payment. Highly recommend O.T.CARS! 🤘🎉
Brian S.
Sep 19, 2025
Everything was good thank you to OT CARS and thank you to Matt for helping me out without any problems!
Scotty J.
Nov 10, 2023
Matt totally screwed me over and sold me a bad truck with the front end all messed up and many more problems with the truck would not recommend.
A.
Feb 2, 2026
This review contains detailed feedback about the dealership experience including sales process, pricing, and customer service quality that would be very helpful for the owner to read.
AI Response Available
Thank you for sharing your experience. We value your feedback.
M.
Jan 27, 2026
This review contains detailed feedback about the dealership experience including sales process, pricing, and customer service quality that would be very helpful for the owner to read.
AI Response Available
Thank you for sharing your experience. We value your feedback.
C.
Jan 27, 2026
This review contains detailed feedback about the dealership experience including sales process, pricing, and customer service quality that would be very helpful for the owner to read.
AI Response Available
Thank you for sharing your experience. We value your feedback.
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