Roseville, CA·Unclaimed

Premium Auto Sales

Reputation intelligence powered by AI

C

0/100

Reputation Score

Reputation Score: 65/100

Weighted composite of 4 factors:

Rating (×40%)85 pts
Response Rate (×30%)15 pts
Sentiment (×20%)80 pts
Volume (×10%)100 pts

45 reviews across 2 platforms:

Google28
Yelp17

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Rating
B4.4

Average Rating: 4.4

Reviews analyzed45
Median rating5★
Factor score85/100

≥4.5 → A · ≥4.0 → B · ≥3.5 → C · ≥3.0 → D · <3.0 → F

45 reviews across 2 platforms:

Google28
Yelp17

Subscribe to see all platforms

Response Rate
F4%

Response Rate: 4%

Reviews with reply2
Total reviews45
Factor score15/100

≥80% → A · ≥60% → B · ≥40% → C · ≥20% → D · <20% → F

45 reviews across 2 platforms:

Google28
Yelp17

Subscribe to see all platforms

Sentiment
B74%

Sentiment: 74%

Positive30
Neutral6
Negative9
Factor score80/100

AI-analyzed tone and context across all review text.

45 reviews across 2 platforms:

Google28
Yelp17

Subscribe to see all platforms

Volume
A121

Review Volume: 121

Factor score100/100

≥100 → A · ≥50 → B · ≥20 → C · ≥10 → D · <10 → F

45 reviews across 2 platforms:

Google28
Yelp17

Subscribe to see all platforms

Rating Distribution

5
3476%
4
12%
3
12%
2
00%
1
920%

4.4

Average

Average Rating: 4.4

Total reviews45
Median rating5★

45 reviews across 2 platforms:

Google28
Yelp17

Subscribe to see all platforms

78%

4-5 star

High-Rated Reviews: 78%

5-star34
4-star1

Percentage of reviews rated 4 or 5 stars.

20%

1-2 star

Low-Rated Reviews: 20%

2-star0
1-star9

These reviews most impact purchase decisions. Responding can recover up to 33% of dissatisfied customers.

4.4★

Rating

Average Rating: 4.4

Total reviews45
Median5★

45 reviews across 2 platforms:

Google28
Yelp17

Subscribe to see all platforms

121

Reviews

Total Reviews: 45

45 reviews across 2 platforms:

Google28
Yelp17

Subscribe to see all platforms

Higher volume improves SEO and credibility.

4%

Response Rate

Response Rate: 4%

With reply2
Total45

Percentage of reviews with an owner response. 80%+ is the benchmark.

74%

Positive Sentiment

Positive Sentiment

Positive30
Neutral6
Negative9

AI-analyzed sentiment from review text.

C

Overall Grade

Overall Grade: C

≥90 → A · ≥75 → B · ≥60 → C · ≥40 → D · <40 → F

65

Score (out of 100)

Score: 65/100

Rating (×40%)85 pts
Response (×30%)15 pts
Sentiment (×20%)80 pts
Volume (×10%)100 pts

Cross-Platform Ratings

Google

4.4★

121 reviews

DealerRater

4.5★

0 reviews

BBB

B

0 reviews

Yelp

1★

16 reviews

See how this dealership rates across Google, DealerRater, BBB, and Yelp — all in one view.

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Monthly Performance

MonthReviewsAvg RatingResponse RatePositive %Δ Reviews
Apr 202600
Mar 202600
Feb 20260-1
Jan 202615★0%100%-2
Dec 202535★0%100%+1
Nov 202523★50%0%0

Review Analytics

Sentiment Breakdown

45total
Positive
3067%
Neutral
613%
Negative
920%

Review Velocity

Last 12 months

0

This month

2

Monthly avg

28

Annual

Reputation Opportunities

Quick wins identified from your public data

Respond to more reviews

Your 4% response rate is below the 80% threshold that customers expect. Dealers who respond to 80%+ of reviews see 15% higher conversion rates.

Close the rating gap

At 4.4★, you're 0.1 stars below the top tier. Each 0.1★ increase can improve click-through from Google Maps by up to 9%. AI sentiment analysis pinpoints the specific issues dragging your score down.

Grow your review volume

With 121 reviews, you're leaving SEO value on the table. Dealerships with 200+ reviews rank significantly higher in Google's local pack. Track your monthly velocity and set growth targets.

Stay ahead of 16 local competitors

The local average is 4.4★. Get actionable insights to close the gap and outrank competitors.

Competitive Landscape

Benchmarked against 16 local competitors

Dealership
Premium Auto SalesYou
4.41214%
Roseville Auto Sales3.1179
USA Car Planet LLC4.728266%
Hertz Car Sales Roseville4.438817%
JustBetterCars.com4.7177664%
Hayes Auto Sales3.641810%
Auto King4.27125%
EchoPark Automotive Sacramento (Roseville)4.8518329%
CarMax4.23362
ROSEVILLE CAR GROUP4.4193
LAS MOTORS LLC5
OTCARS AUTO SALES4.481
Roseville Car Connection4.2114
Roseville City motors3.82913%
CARZONA53%
carizma auto sales56430%
BETA AUTOMOTIVE SUPERSTORE LLC4.9100%

AI-Detected Patterns

Vehicle Quality Issues

4mentions

Sales Approach & Pressure Tactics

11mentions

Our AI identified 22 mentions of "Staff Performance Variability". Unlock the full report.

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Recent Reviews

Showing 10 of 45

2/10

Responded

Response Rate (Shown)

With reply2
Shown10

Of the reviews shown on this page, how many have an owner response.

6

Positive

Positive Reviews

Reviews classified as positive by AI sentiment analysis of review text.

2

Negative

Negative Reviews

Reviews classified as negative. These require immediate response to mitigate damage.

4.2★

Avg Rating

Average Rating (Shown)

Average star rating of the 10 reviews displayed on this page.

K

Keyon Mann

Jan 5, 2026

positive

Good people an did a great job an was fast

V

Vincent Gaffney

Dec 13, 2025

positive

Kamran Ahmad made this deal for my new Acura ILX hybrid happen; he’s a rockstar! I highly recommend you buy your next car from Premium Auto Sales in Roseville, CA. I am an extremely happy customer & would definitely do business with Kamran & Premium auto Sales again! -VLG

T

Tina Marie

Dec 10, 2025

positive

Kamran at premium auto sales in Roseville is an amazing sales man. Got my first car from him and the transaction was nothing short of easy and amazing never pressured me after searching and reading reviews everyone had nothing but great things to say about him which drew me to his place of business 10/10 i recommend just of his personable service

A

Ali Bravo

Dec 3, 2025

positive

Kamran was great! Got a great new car!

G

Googler

Nov 17, 2025Responded

negative

This place is the definition of why people hate dealing with used car lots. They tried to sell me a complete piece of junk, and when I called out all the issues the car had, the salesman got an attitude like I was the problem. Instead of owning up to the condition of the vehicle, he acted annoyed that I actually knew what I was looking at. It’s clear they don’t care about putting you in a reliable car — they only care about how much money they can squeeze out of you. No honesty, no transparency, just pressure and excuses. What makes it even worse? I ended up finding the exact same model literally down the street from a real salesperson who actually cared, answered questions, and showed me a car in way better shape for a lower price. That right there tells you everything you need to know. They must’ve thought I was someone who wouldn’t do my homework or notice all the red flags. Wrong customer. If you value your time, your money, and your sanity, do yourself a favor and stay far away from this place. Shady tactics, zero professionalism, and absolutely not worth the headache.

Dealer Response

Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience at Premium Auto Sales left you feeling frustrated — that is never the impression we want to give, and we apologize if our communication came across in a way that didn’t feel helpful or respectful. We do want to clarify that our vehicles are inspected before being shown, and we make every effort to be transparent about their condition. During our test drive together, the issues you mentioned could not be duplicated, and we did our best to address each concern as it was raised. We never intend to minimize a customer’s observations or make anyone feel unheard. It also seemed that pricing became the main concern, as you requested a larger discount than we were able to offer. We understand that everyone has a budget, and we’re sorry we couldn’t meet the additional discount you were looking for. When that wasn’t possible, you chose to leave, and we respect your decision. We apologize again if the interaction felt tense — that is not how we aim to conduct business. At the same time, we stand behind the professionalism of our process and how the vehicle was presented. If you’d like to discuss your visit in more detail, we welcome the opportunity to speak with you at 916-891-8856. Thank you again for your feedback.

M

Malyssa Brown

Nov 8, 2025

D

Dan Perez

Oct 15, 2025

positive

Sam was very helpful and easy to work with. The vehicle was everything that was advertised.

J

Jackson Floyd

Oct 3, 2025

positive

Very nice was able to negotiate price a little bit very hospitable as well

M

Money Man

Oct 1, 2025Responded

negative

Joke of a place sells shiz box cars does not even try to work with you

Dealer Response

We take customer concerns seriously, but we have no record of this experience or interaction. We encourage anyone with a genuine issue to contact us directly so we can review and address it appropriately.

C

christian solano

Sep 28, 2025

AI-Powered Response Management

K

K.

Jan 5, 2026

positive

This review contains detailed feedback about the dealership experience including sales process, pricing, and customer service quality that would be very helpful for the owner to read.

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AI Response Available

Thank you for sharing your experience. We value your feedback.

V

V.

Dec 13, 2025

positive

This review contains detailed feedback about the dealership experience including sales process, pricing, and customer service quality that would be very helpful for the owner to read.

Subscribe to read

AI Response Available

Thank you for sharing your experience. We value your feedback.

T

T.

Dec 10, 2025

positive

This review contains detailed feedback about the dealership experience including sales process, pricing, and customer service quality that would be very helpful for the owner to read.

Subscribe to read

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