D
Dorcas Daley
Feb 15, 2026Responded
Very efficient, fast and easy! I will recommend this business to my friends.
Dealer Response
Thank you, Dorcas! We're glad you found our service efficient and easy. Your recommendation means a lot to us!
0/100
Reputation Score
Reputation Score: 94/100
Weighted composite of 4 factors:
68 reviews across 3 platforms:
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Average Rating: 4.7★
≥4.5 → A · ≥4.0 → B · ≥3.5 → C · ≥3.0 → D · <3.0 → F
68 reviews across 3 platforms:
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Response Rate: 66%
≥80% → A · ≥60% → B · ≥40% → C · ≥20% → D · <20% → F
68 reviews across 3 platforms:
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Sentiment: 83%
AI-analyzed tone and context across all review text.
68 reviews across 3 platforms:
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Review Volume: 282
≥100 → A · ≥50 → B · ≥20 → C · ≥10 → D · <10 → F
68 reviews across 3 platforms:
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4.7★
Average
Average Rating: 4.7★
68 reviews across 3 platforms:
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81%
4-5 star
High-Rated Reviews: 81%
Percentage of reviews rated 4 or 5 stars.
15%
1-2 star
Low-Rated Reviews: 15%
These reviews most impact purchase decisions. Responding can recover up to 33% of dissatisfied customers.
4.7★
Rating
Average Rating: 4.7★
68 reviews across 3 platforms:
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282
Reviews
Total Reviews: 68
68 reviews across 3 platforms:
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Higher volume improves SEO and credibility.
66%
Response Rate
Response Rate: 66%
Percentage of reviews with an owner response. 80%+ is the benchmark.
83%
Positive Sentiment
Positive Sentiment
AI-analyzed sentiment from review text.
A
Overall Grade
Overall Grade: A
≥90 → A · ≥75 → B · ≥60 → C · ≥40 → D · <40 → F
94
Score (out of 100)
Score: 94/100
4.7★
282 reviews
DealerRater
4.5★
43 reviews
BBB
A
0 reviews
Yelp
1★
17 reviews
See how this dealership rates across Google, DealerRater, BBB, and Yelp — all in one view.
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| Month | Reviews | Avg Rating | Response Rate | Positive % | Δ Reviews |
|---|---|---|---|---|---|
| Apr 2026 | 0 | — | — | — | 0 |
| Mar 2026 | 0 | — | — | — | -7 |
| Feb 2026 | 7 | 5★ | 86% | 100% | -9 |
| Jan 2026 | 16 | 4.8★ | 100% | 94% | +5 |
| Dec 2025 | 11 | 4.6★ | 82% | 91% | +1 |
| Nov 2025 | 10 | 3.8★ | 90% | 40% | 0 |
0
This month
4
Monthly avg
52
Annual
Quick wins identified from your public data
Respond to more reviews
Your 66% response rate is below the 80% threshold that customers expect. Dealers who respond to 80%+ of reviews see 15% higher conversion rates.
Stay ahead of 16 local competitors
You're 0.3★ above the local average of 4.4★. Subscribe to monitor shifts and stay ahead.
Benchmarked against 16 local competitors
| Dealership | Rating | Reviews | Response |
|---|---|---|---|
USA Car Planet LLCYou | 4.7★ | 282 | 66% |
| Hertz Car Sales Roseville | 4.4★ | 388 | 17% |
| Roseville Automaxx | 4.3★ | — | 52% |
| Roseville Auto Sales | 3.1★ | 179 | — |
| Premium Auto Sales | 4.4★ | 121 | 4% |
| Hayes Auto Sales | 3.6★ | 418 | 10% |
| Auto King | 4.2★ | 71 | 25% |
| EchoPark Automotive Sacramento (Roseville) | 4.8★ | 5183 | 29% |
| CarMax | 4.2★ | 3362 | — |
| ROSEVILLE CAR GROUP | 4.4★ | 193 | — |
| LAS MOTORS LLC | 5★ | — | — |
| OTCARS AUTO SALES | 4.4★ | 81 | — |
| Roseville Car Connection | 4.2★ | 114 | — |
| Roseville City motors | 3.8★ | 29 | 13% |
| CARZONA | 5★ | — | 3% |
| carizma auto sales | 5★ | 64 | 30% |
| BETA AUTOMOTIVE SUPERSTORE LLC | 4.9★ | — | 100% |
Hidden Vehicle Damage & Misrepresentation
2mentions
Questionable F&I Fees & Practices
1mentions
Our AI identified 30 mentions of "Overwhelmingly Positive George Performance". Unlock the full report.
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9/10
Responded
Response Rate (Shown)
Of the reviews shown on this page, how many have an owner response.
10
Positive
Positive Reviews
Reviews classified as positive by AI sentiment analysis of review text.
0
Negative
Negative Reviews
Reviews classified as negative. These require immediate response to mitigate damage.
5.0★
Avg Rating
Average Rating (Shown)
Average star rating of the 10 reviews displayed on this page.
Dorcas Daley
Feb 15, 2026Responded
Very efficient, fast and easy! I will recommend this business to my friends.
Dealer Response
Thank you, Dorcas! We're glad you found our service efficient and easy. Your recommendation means a lot to us!
Nichole Agharanya
Feb 13, 2026
George was amazing! I applied at 1:00 got pre-approved right away. He called me within 30 min. I came at 3:00 and it was wrapped up in 1 1/2 hours. They are just great! Walked out with my Tesla.
Marisol Cardenas
Feb 12, 2026Responded
I bought a Cafillac from you guys. George waited for me until nightfall, and even though my credit wasn't great, he found the best option with Credit One. Slavic and Jerry were also great collaborators and fixed every last detail of the car, like the brake fluid. Honestly, I was afraid of dealers who are pushy and try to pressure you, but with George and his calm, unhurried attitude, I had a good experience. 🫶
Dealer Response
Thank you, Marisol! We're so glad to hear you had a positive experience with George, Slavic, and Jerry. Your satisfaction means a lot to us, and it’s great to know you felt comfortable during the process. Enjoy your new Cafillac!
Matthew White
Feb 11, 2026Responded
They made the process super easy and the car was priced great.
Dealer Response
Thank you, Matthew! We're glad to hear that you found the process easy and the pricing to your liking. Your satisfaction means a lot to us!
Norma Rodriguez
Feb 8, 2026Responded
My first purchase with USA Car Planet was an amazing experience! George was incredibly helpful and patient, addressing all my concerns. The car was in perfect condition, just as pictured. They exceeded all my expectations, and I'll definitely be a returning customer. I highly recommend them! 🤩 #Purchase #Experience #Car #Condition #Expectations
Dealer Response
Thank you, Norma! We're so glad to hear you had an amazing experience with us and that George was able to assist you so well. It's wonderful to know that the car met your expectations, and we look forward to seeing you again!
Misty Worrell
Feb 7, 2026Responded
We purchased a 2017 Audi Q5. George was very helpful and friendly and knowledgeable. No pressure to buy, we found him on car guru went there for two cars. The Audi was priced very well and was a great ride. Bought the car that day. Took it to a shop today and was given a clean inspection. We appreciate his honest nature.
Dealer Response
Thank you, Misty! We're glad to hear that George provided you with helpful and friendly service during your car purchase. It's great that you found the Audi to be a fantastic ride and received a clean inspection. We appreciate your feedback!
Jason Kentros
Feb 2, 2026Responded
George was awesome! He made the car buying experience easy and stress-free. I got a great deal on a car in impeccable condition. We never felt pressured or misinformed at any point, which is typical of many car salesmen so we really appreciate that about coming here. Highly recommend!!
Dealer Response
Thank you, Jason! We're glad to hear that George made your car buying experience easy and stress-free. Your recommendation means a lot to us!
Ava Browning
Jan 31, 2026Responded
George gave me a really good deal on my car would definitely come back again!
Dealer Response
Thank you, Ava! We're glad to hear that George was able to help you with a great deal on your car. Looking forward to seeing you again!
Sean Roache
Jan 31, 2026Responded
Bought a car from these guys and the experience was awesome. George our sales guy was amazing he was super friendly and made the experience enjoyable. I've bought a lot of vehicles over the years and was never able to close a deal and get all the paperwork done so quickly and easily. In and out in just over an hour! Definitely would recommend George and the people over there to anyone looking for a quality used vehicle!
Dealer Response
Thank you, Sean! We're glad to hear you had an awesome experience and that George made the process enjoyable for you. We appreciate your recommendation and hope you love your new car!
isabella spotifypass
Jan 31, 2026Responded
George was great, helped us workout an amazing deal on a 2021 Jeep and made sure it matched our budget and what payment we wanted with 0 down!! Would definitely recommend this dealer to anyone who is looking in purchasing a vehicle, all vehicles seemed to be in amazing condition and so was ours!
Dealer Response
Thank you, Isabella! We're so glad to hear that George was able to help you find the perfect deal on your 2021 Jeep. Your recommendation means a lot to us, and we're thrilled that you’re happy with your purchase!
D.
Feb 15, 2026Responded
This review contains detailed feedback about the dealership experience including sales process, pricing, and customer service quality that would be very helpful for the owner to read.
AI Response Available
Thank you for sharing your experience. We value your feedback.
N.
Feb 13, 2026
This review contains detailed feedback about the dealership experience including sales process, pricing, and customer service quality that would be very helpful for the owner to read.
AI Response Available
Thank you for sharing your experience. We value your feedback.
M.
Feb 12, 2026Responded
This review contains detailed feedback about the dealership experience including sales process, pricing, and customer service quality that would be very helpful for the owner to read.
AI Response Available
Thank you for sharing your experience. We value your feedback.
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